- Yinzhu Road, Zhouwu Industrial Park, Dongcheng District, Dongguan City, Guangdong Province, China.
- Email:info-rim@dekuma.com
- Tel: +86-769-22667207
- Mobile: +86-15622909600
1. Personalized Consultations: We offer one-on-one consultations to understand your specific needs and recommend the most suitable machines for your operations.
2. Detailed Product Information: Our sales team provides comprehensive product information, ensuring you fully understand the features and benefits of each machine.
3. Professional and Friendly Service: Our sales team is committed to providing professional and friendly service, ensuring you feel respected and valued throughout the entire purchasing process.
4. Transparent Quoting Process: Our quotes are detailed and transparent, with no hidden costs, allowing you to plan your investment with confidence.
5. Global Sales Network: With a strong presence worldwide, our experienced sales representatives are always available to support you, wherever your business is located.
6. Quick Order Processing: We ensure swift order processing and efficient communication throughout the purchasing process to meet your project timelines.
1. Custom Engineering Solutions: Our team of skilled engineers works closely with you to design custom solutions that perfectly align with your production requirements.
2. On-Site Installation Support: We provide on-site installation services to ensure your machines are set up correctly and integrated smoothly into your production line.
3. Process Optimization: Our engineering experts assist in optimizing your production process, improving efficiency, and reducing operational costs.
4. Advanced Technical Training: We offer in-depth technical training for your team, ensuring they are fully equipped to operate and maintain the machines effectively.
5. Prototyping and Testing: Before full-scale production, we provide prototyping and testing services to validate the machine’s performance with your specific materials and requirements.
6. Continuous Improvement Support: Our engineers stay involved post-installation, offering ongoing support to refine and enhance your production processes as needed.
1. Comprehensive Maintenance Programs: We offer tailored maintenance programs that help extend the lifespan of your equipment and minimize downtime.
2. Responsive Customer Support: Our after-sales team is always available to address any issues or questions, ensuring your machines continue to operate smoothly.
3. Attentive Follow-Up Service: Our after-sales team provides attentive follow-up service, ensuring that your needs are promptly addressed and every step is handled with care.
4. Remote Diagnostics and Troubleshooting: We offer advanced remote diagnostics services, allowing our technicians to quickly identify and resolve issues without needing to be on-site.
5. Sincere Customer Care: We treat every customer with sincerity, ensuring you have the best possible experience with our equipment and receive timely support and assistance.
6. Regular Check-Ins: We maintain regular contact with our customers to ensure satisfaction and provide any necessary updates or support as your needs evolve.
Call Support Center
+86-769-22667207
Free Consultation
+86-15622909600
